Opengear

A network resilience platform that keeps you connected to every critical device — in the data center or at the edge — even when the production network goes down.

PREMIUM PARTNER

Premium Opengear Partner

Bounce Back Technologies handles Opengear end to end — solution design, hardware sizing, Lighthouse licensing, deployment, and everything after go-live. One accountable, local team, not a vendor hand-off. See our full lineup on the Partners page.

Opengear · Out-of-Band Management & Network Resilience

Stay Connected When the Network Isn't

Opengear gives your team a secure, independent path back into every router, switch, and server — so troubleshooting and recovery never depend on the production network being up.

  • Maintain remote access to routers, switches, and servers during a network outage, without a site visit.
  • Centrally manage every deployment — access, automation, and reporting — from a single Lighthouse console.
  • Automate routine operations and recovery workflows to cut manual intervention and mean-time-to-repair.
  • Get SLA-backed 24×7 support from specialists in critical infrastructure, backed locally by our own team.
EXPLORE OPENGEAR
Server Infrastructure

Why Bounce Back Technologies for Opengear

One point of contact

Licensing, deployment, and renewals run through a single partner — no gaps between vendor and integrator.

Full onboarding, done for you

Hardware sizing, Lighthouse setup, and initial network access configuration handled by certified engineers.

Support that grows with you

Ongoing tuning, automation expansion, and day-2 operations as your network changes shape.

A platform that fits your environment

From compact single-site console access to fleet-wide management across a distributed enterprise.

Learn more about the team behind these deployments on our About Us page.

Deployment

What Bounce Back Technologies Delivers Beyond the Hardware

Opengear is the platform. Getting real value from it depends on how it's sized, deployed, and supported — and as the premium Opengear partner, that's entirely on us.

  • Licensing assistance: right-sizing and procuring the correct Opengear hardware and Lighthouse tier for your environment.
  • Solution consulting: assessing your network and mapping Opengear's capabilities to your actual access and resilience needs.
  • Deployment & implementation: hands-on setup by certified engineers, not a self-serve install.
  • Network access configuration: building out console access, automation rules, and alerting from day one.
  • Training: to help your team become comfortable operating and extending the platform.
  • Technical support: local, ongoing support rather than routing through a vendor queue.
  • Renewal assistance: managing license renewals and scope changes as your network grows.
  • Local presence: with a team that understands regional infrastructure and compliance requirements.

One Platform for Access, Automation, and Recovery

Opengear starts with secure, independent access to every device on your network — in the data center and at the edge. Because that access exists outside the production network, it stays available during the outages that matter most. Lighthouse software then brings every deployment under one console, turning manual, site-by-site troubleshooting into centralized, automated operations.

Smart Out-of-Band Management

Independent, always-on access to network devices, whether they sit in the data center or at a remote edge site. Monitor, troubleshoot, and maintain infrastructure without depending on the production network being operational.

Centralized Control with Lighthouse

Manage every Opengear deployment from a single console. Get full visibility, automate repetitive tasks, and keep operations consistent as your environment scales, in Core or Enhance editions.

Resilient Access During Outages

The ACM7000 Resilience Gateway maintains connectivity during adverse network conditions, with automated failover so critical sites stay reachable.

Purpose-Built Hardware for Every Site

CM8100 and CM8000 console managers for distributed and scaled environments, OM1300 and OM2200 operations managers for remote sites and enterprise data centers — sized to fit, not one-size-fits-all.

Built for the Environments Where Downtime Isn't an Option

Opengear's Network Resilience Platform is deployed across a wide range of industries, each with distinct uptime, compliance, and remote-access requirements. Bounce Back Technologies tailors every deployment to the specific needs of your sector.

Retail

Secure, centralized access to point-of-sale systems and network infrastructure across distributed store locations.

Finance

Reliable, auditable remote access to branch and data center infrastructure that meets regulatory expectations.

Healthcare

Continuous access to critical network infrastructure supporting patient care systems and clinical operations.

Education

Simplified management of network infrastructure across dispersed campuses and remote learning environments.

Hospitality

Consistent connectivity and rapid issue resolution across guest-facing and back-office networks.

Transportation

Resilient connectivity for infrastructure operating across remote and mobile environments.

Manufacturing

Dependable access to industrial and operational technology networks, minimizing costly production downtime.

Managed Service Providers

A scalable platform to deliver secure, remote infrastructure management across multiple client environments.

Colocations

Independent, secure access to customer infrastructure within shared data center facilities.

Government

Secure, compliant remote access to critical infrastructure supporting public sector operations.

Cloud Providers

Reliable out-of-band access supporting the infrastructure behind large-scale cloud environments.

Oil, Gas & Mining

Resilient connectivity for infrastructure operating in remote and challenging field environments.

Fewer Outages, Faster Recovery, Lower Cost to Run

Manual, on-site troubleshooting doesn't scale — and your most experienced engineers end up spending their time on repetitive firefighting instead of the problems that actually need them. Opengear shifts the recovery path outside the production network entirely, which pays off at every stage: daily operations, incident response, and long-term infrastructure planning alike. Pairing this resilience with proactive vulnerability checks through our VAPT services rounds out a complete network resilience and security posture.

Faster Incident Response

Independent access means engineers can reach a device the moment it's needed, without waiting on-site or routing through the affected network.

Fewer Truck Rolls

Remote diagnosis and recovery reduce the need to dispatch staff to remote or edge locations for routine issues.

Consistent Operations at Scale

Centralized management through Lighthouse keeps configuration, automation, and alerting consistent as your footprint grows, complementing the visibility already delivered by network monitoring across your environment.

Frequently Asked Questions

Opengear is a network resilience platform that provides secure, independent out-of-band access to network devices, along with centralized management software and expert support, to keep critical infrastructure accessible and recoverable at all times.
It's a way of accessing and managing network devices through a path that's separate from the production network, so your team can reach and troubleshoot devices even when the primary network is down.
Bounce Back Technologies is the premium Opengear partner, managing the full Opengear lifecycle locally — licensing, deployment, configuration, and ongoing support — so you get one accountable team rather than juggling vendor and integrator separately.
Yes. Opengear supports management of on-premises, edge, and cloud-connected infrastructure, with Lighthouse software providing a centralized view across the full deployment.
Lighthouse is Opengear's centralized management platform, giving you a single console for visibility, automation, and reporting across your entire fleet of Opengear devices.
Because Opengear access runs independently of the production network, your team retains a secure path into affected devices for diagnosis and recovery, without needing physical access to the site.

See How Opengear Fits Your Environment

Talk to Bounce Back Technologies — the premium Opengear partner — about a live demo, a network assessment, or a phased rollout built around your environment.